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Management

Robert H. Fritzinger

president, CEO, co-founder

Mr. Fritzinger brings over 17 years of entrepreneurial leadership to zenhire.

As the co-founder, Exec VP, and CTO of Voice Technologies Group (VTG), the innovative supplier of PBX connectivity components, Bob was instrumental in growing VTG from a start-up with a single product concept to a leading provider of voice-to-data convergence equipment. During his 11 year career with VTG, Bob contributed to virtually every element of the company’s growth and success, including:

1. co-inventing the Company’s VoiceBridge PBX product lines (he’s authored six patents-held and in-process),
2. strategic planning that resulted in repositioning the company into the convergence equipment space,
3. leading the sale of VTG to Intel in February 2000, and then managing the successful integration of VTG with Intel’s Dialogic Division.

Bob later founded Microlanguage, a small, highly specialized software boutique focused on functionalizing and delivering leading-edge natural language processing software utilized in classified operations with several US Government intelligence agencies.

Karen M. Doherty

executive vice president, co-founder

Ms. Doherty brings to zenhire over 20 years of domestic and international sales and marketing management experience with information technology, software applications and online recruitment environments.

In May, 2000 Ms. Doherty joined Monster Worldwide as a Regional Vice President of sales. She drove customer acquisition and achieved an incremental revenue contribution of $58 million. Within six months Ms. Doherty was promoted to Senior Vice President of Channel Sales and managed three business units: e-Commerce, Agency Relations and Monster Technology Solutions, a new business unit for Monster. This sales channel contributed over $150 million in sales for Monster Worldwide. In a steadily declining market and while experiencing high customer attrition, she managed to increase revenues by over 10%. She accomplished this through several initiatives:

1. Process improvements and exploitation of an online sales model resulted in an increase of 30% in average order size, a reduction of 65% of cost of sales and a 3% increase in customer satisfaction ratings.
2. Started Monster Technology Solutions, a new business unit that grew from $0 to $5.5M in new business sales within 9 months. Services included Professional Services, Applicant Tracking, Career Site Hosting and XML coding.

Ms. Doherty holds a BS in Business Management from Daniel Webster College.

Edward Melia

vice president product management & business development

Mr. Melia brings significant professional experience and a proven ability to grow successful businesses to zenhire. Throughout his career, Ed has focused on improving the value and delivery of critical HR functions.

Prior to joining zenhire, Ed was Senior Partner at HR CyberQuest, a human capital consulting firm specializing in the delivery of consulting, training and industry leadership to the human capital management field, with particular emphasis on aligning technology-driven processes, functions and solutions with people and processes. Ed and his associates designed and implemented hundreds of customized training programs and talent management strategies, allowing client organizations to harness the power of technology and apply it to the HR process and business objectives.

Prior to founding and being president of CyberQuest Inc., Ed

1. was Managing Director of the Recruitment and Consulting Strategies practice at London-based Saville Holdsworth, the world leader in developing and validating psychometric assessment instruments for the workplace,
2. was Vice President of Client Training & Strategies for Monster.com, where he assisted clients in understanding and managing change brought on by technology, and applying technology solutions to the human capital management process, and,
3. worked in corporate HR as North American Employment Manager and was responsible for sourcing, assessing, and selecting talent across the organization.

Ed has extensive experience in the retained executive search field where he specialized in sourcing, assessing, and placing senior level executives and independent contributors in the high technology and scientific industries.

Ed is a frequent speaker and workshop leader for major business symposia and professional groups, and has been guest lecturer for graduate-level academic programs in HR and HRIS. He is the author of several articles on sourcing, talent selection, and the effects of technology on the HR profession. Ed is an active member of several professional groups and is past chairperson for the SHRM Pinnacle award-winning Northeast Human Resources Association (NEHRA) Internet Days.

Ed holds degrees in Economics and Sociology.